China & Brazil
markets
User Experience · Localisation research
China & Brazil
markets
Native
moderation
Clear Strategy
partner

China & Brazil
markets
Native
moderation
Clear Strategy
partner
The challenge
To increase market share and push brand boundaries, Durex (Reckitt) needed to understand the role of condoms and sex toys in the lives of younger generations in China and Brazil, markets with attitudes ranging from very open to highly taboo. In partnership with Clear Strategy, we set out to uncover the range of behaviours across sexual orientations and identify the specific influencers and barriers to product usage.
Project context
Industry
Sexual wellbeing
Solution
Localisation research
Markets
China, Brazil
Partner
Clear Strategy
Methods
Private native-moderated discussions
The approach
We leveraged our network of native moderators to run private discussions in each market, using appropriate localised language and tone with young millennials.
We explored sensitive topics including hook-up culture, sexual fluidity, pornography, inclusivity, and sexual education.
All tasks were kept private and optional, giving participants full control over what they shared to ensure they never felt uncomfortable.
Our local teams provided additional insights into the cultural and societal backgrounds that inform sexual health decisions.
The result
The research identified the key motivators and barriers preventing people from using sexual wellbeing products. These insights informed several new product development ideas designed to encourage brand reappraisal and helped Durex understand how well their brand purpose resonated with local cultural attitudes.
Talk to the team about your research challenge and we will show you what is possible.