Website Terms of Use

1. About us and these Terms

1.1 This website at https://incling.com (the "Website") is operated by Incling Limited, a company registered in England and Wales (company number 08539529), whose registered office is at 4th Floor, 86-90 Paul Street, London EC2A 4NE ("incling", "we", "us"). incling is an online insight platform.

1.2 These Terms apply to everyone who visits or uses the Website. By using the Website you agree to them. If you do not agree, please do not use the Website.

1.3 These Terms do not cover our research platform or services. Clients are covered by their client agreement. People taking part in a research project are covered by the participant terms and privacy notice shown when they join.

1.4 How we handle personal data is explained in our Privacy Policy and Cookie Policy.

2. Using the Website

2.1 You may view, download and print content from the Website for your own information or internal business use, provided you keep all copyright and other notices intact.

2.2 You must not: (a) use the Website in a way that breaks any law; (b) copy, republish, sell or commercially exploit Website content without our written permission; (c) attempt to gain unauthorised access to the Website, its servers or any connected system; (d) introduce viruses or other harmful material; (e) use automated tools to scrape, crawl or extract content, including to train artificial intelligence or machine learning models, without our written permission; or (f) interfere with the Website's operation or security.

2.3 We may suspend or restrict your access to the Website if we reasonably believe you have breached these Terms.

3. Intellectual property

3.1 We and our licensors own all intellectual property rights in the Website and its content, including text, images, video, software, designs and the incling name and logo. Nothing in these Terms transfers any of these rights to you.

3.2 To request permission to reuse our content, email info@incling.com.

4. Information on the Website

4.1 Content on the Website is general information about incling and our services. It is not professional advice and does not form part of any contract with us. Case studies and results describe past projects and do not guarantee future outcomes.

4.2 We try to keep the Website accurate and up to date but make no promise that it is complete, current or error-free.

5. Availability and security

5.1 We provide the Website free of charge and on an "as is" basis. We do not guarantee that it will always be available, uninterrupted or free from errors, bugs or viruses. We may change, suspend or withdraw any part of it at any time.

5.2 You are responsible for your own devices, software and internet connection, and for using up-to-date virus protection. Please report any fault or security concern to info@incling.com.

6. Links to other websites

The Website may link to third-party websites. We do not control them and are not responsible for their content, availability or privacy practices.

7. Our liability

7.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

7.2 If you use the Website for business purposes, we will not be liable to you for any loss of profits, revenue, business, contracts, goodwill, anticipated savings or data, or for any indirect or consequential loss, arising from your use of, or inability to use, the Website or reliance on its content. Our total liability to you in connection with the Website is limited to £100.

7.3 If you are a consumer, we are only responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for business losses. Nothing in these Terms affects your statutory rights, including under the Consumer Rights Act 2015.

7.4 We are not responsible for delays or failures caused by events outside our reasonable control.

8. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in law or in how the Website works. The updated version applies from the date shown at the top. Please check this page when you visit.

9. General

9.1 If any part of these Terms is found unenforceable, the rest remains in effect.

9.2 If we do not enforce a right straight away, we can still enforce it later.

9.3 Only you and we have rights under these Terms. No one else may enforce them under the Contracts (Rights of Third Parties) Act 1999.

10. Governing law

10.1 These Terms and any dispute or claim arising from them or your use of the Website are governed by the laws of England and Wales.

10.2 The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer living in Scotland, Northern Ireland or elsewhere you may also bring proceedings where you live, and you keep any mandatory protections of the law of your country of residence.

11. Contact us

Email info@incling.com or write to Incling Limited, 4th Floor, 86-90 Paul Street, London EC2A 4NE.