Methodology

One platform.
Every way to run
online research.

Online communities are not a single method. They are a flexible family of approaches that can be shaped to almost any research objective, duration, scale, or budget. Here is how researchers use incling.

Pre and post tasks

The simplest form of an online community: a short-burst asynchronous space that runs alongside a live research event, before and after the session.

Ideal for

Priming before focus groups

Post-group follow-up

Homework and in-home missions

In-depth interview preparation

Pop-up communities

A community with a defined start, end, and objective. It runs from 24 hours to a few months, depending on the complexity of the question and the depth of insight required.

Ideal for

Rapid concept testing

Brand and category exploration

Quick-turn qual alongside quant

Agile product and UX feedback

AI-moderated communities

incAI moderates across all task types in over 30 languages, around the clock, so every participant receives a considered follow-up rather than being left unengaged.

Ideal for

Large-scale qualitative studies

Time-zone spanning panels

Multi-market research at speed

Lean-team studies

AI-moderated interviews

Run human-like one-to-one interviews at scale, on your participants' schedule. incAI Interviews explores motivations and opinions in real time, with transcripts captured and summarised for fast analysis.

Ideal for

Large-scale, quick turn around studies

Budget friendly studies

Time poor participants

Multi-market research

Long-term communities and customer panels

A community that runs over months or years with the same participants. At its most powerful, a permanent insight asset that does not require recruitment every time a new question emerges.

Ideal for

Customer advisory panels

Brand and product tracking

Ongoing agency panels

Employee insight communities

Online research hub

A permanent home on the incling platform from which any number of studies can be launched throughout the year, structured around a package of research days with no restrictions on how they are used.

Ideal for

Research agencies with a client portfolio

In-house insight teams with recurring needs

Multi-market research programmes

Always-on insight alongside periodic deep dives

Video focus groups and interviews

Live video groups and one-to-one interviews run from inside any incling community. Every session is automatically recorded, transcribed, and translated, with AI summaries ready within minutes.

Ideal for

Hybrid research design

Validation and follow-up

Global live research in any language

Creative testing with live reaction

Multi-market research

What happens when you run any incling community across more than one market at once. Available in 30+ languages, monitored from a single hub view, with translations alongside original responses.

Ideal for

Global brand and positioning research

Cultural localisation and adaptation

Multi-market NPD and concept testing

Sensitive topics across cultural contexts

Ready to see incling in action?

Book a quick call and we will help you find the right methodology for your research challenge.