Text highlighting

Share a customer notice, policy document, help guides or promotional text for a product and ask participants to highlight and provide feedback on specific elements

Overview

Show participants a pdf document with the text you'd like reviewed and allow them to highlight sections and add comments to clearly and precisely indicate where there might be opportunities to improve structure and clarity.

Document read

Participants are shown the document and asked to share their first impression before they mark the text. This gives you an overall read on how the copy lands.

Highlighting

They then highlight elements of the text and provide detailed feedback on their understanding, resonance and opportunities for improvement. You see exactly which phrases they are responding to.

Sentiment heatmap

Sentiment heatmaps aggregate highlighted data to show which elements are generating positive or negative responses across participants.

Features

Everything in the text highlighting tool

All features are included at no additional cost. Test as many documents, with as many participants, as your study requires.

Use cases

Ideal for

NPD proposition testing

Present product concepts or new claims to participants and evaluate both the overall appeal of the proposition and the specific elements driving or undermining interest.

Copy testing

Test customer communications, policy documents, advert or campaign headlines. Highlighted feedback shows exactly which phrases land well and which create confusion, with participants able to suggest alternative wording.

NPD proposition testing

Present product concepts or new claims to participants and evaluate both the overall appeal of the proposition and the specific elements driving or undermining interest.

Copy testing

Test customer communications, policy documents, advert or campaign headlines. Highlighted feedback shows exactly which phrases land well and which create confusion, with participants able to suggest alternative wording.

NPD proposition testing

Present product concepts or new claims to participants and evaluate both the overall appeal of the proposition and the specific elements driving or undermining interest.

Copy testing

Test customer communications, policy documents, advert or campaign headlines. Highlighted feedback shows exactly which phrases land well and which create confusion, with participants able to suggest alternative wording.

Website content review

Share early-stage website or app content and ask participants to highlight specific text elements to gather precise, actionable feedback before launch.

Content localisation

Share translated text with local participants and ask them to provide feedback on localisation of the description of concepts, processes, products and services to improve understanding and take up across markets

Website content review

Share early-stage website or app content and ask participants to highlight specific text elements to gather precise, actionable feedback before launch.

Content localisation

Share translated text with local participants and ask them to provide feedback on localisation of the description of concepts, processes, products and services to improve understanding and take up across markets

Website content review

Share early-stage website or app content and ask participants to highlight specific text elements to gather precise, actionable feedback before launch.

Content localisation

Share translated text with local participants and ask them to provide feedback on localisation of the description of concepts, processes, products and services to improve understanding and take up across markets

See the platform in action

Book a demo and see how text highlighting, and the full platform, can work for your next project.